solving the covid information nightmare for travel agentssolving the covid information nightmare for travel agents

Solving the COVID information nightmare for travel agents

GOPASS Global’s newest partner Agentivity is now fully integrated with our ground-breaking travel risk management solution. Here Agentivity CEO and co-founder Riaan van Schoor shares his excitement about the partnership and his confidence in the GOPASS platform to resolve the COVID information nightmare for his travel agency customers.

Business-hungry travel agents are more stressed than ever, according to Riaan van Schoor, because they are spending countless hours searching for accurate information about COVID travel regulations and worrying about sharing the wrong information with clients.

It’s exactly why the CEO and co-founder of Agentivity, a leading data management tool for travel agents worldwide, is so excited about his company’s partnership with new travel risk management solution GOPASS Global.

“Agents are now spending an incredible amount of time manually sorting through all the COVID rules and regulations which are very complicated, “ he says. “Some are maintaining massive spreadsheets which need to be constantly updated – so it’s a nightmare for them. Now we can provide an automated, intelligent and accurate way for agents to make travel risk assessments.”

Agentivity has signed a technology reseller agreement with GOPASS Global and will actively promote the game-changing risk management platform to its global agency client base. van Schoor says he was blown away by the depth and quality of data offered by GOPASS Global.

Highly accurate Covid information updated in near real time

“I’m really impressed. The quality of information is top notch, especially the level of detail around the itinerary – including the destination, the airport, the transit points, the airline. And it’s also the way the information is presented, such a logical layout and so easy to use.”

Through the partnership, Agentivity-connected agents will have access to the most accurate and up-to-date information about COVID travel impacts, from 35 global data sources, in near real time, so they can plan travel safely for their customers. It will be integrated into their workflow so there is no disruption to regular work processes.

As well as the latest destination facts on border restrictions, quarantine requirements and safety protocols, including the trans-Tasman bubble, GOPASS identifies the risk associated with transit points, airports, airlines, aircraft type and even the choice of seat. It provides travel planners with a quantifiable risk score for each itinerary.

GOPASS Global Chief Revenue Officer Kristy Williams describes the partnership as an opportunity to bring simplicity and clarity to a challenging travel landscape and to offer Agentivity clients a clear path to unparalleled risk metrics. “Together we are supporting the safe return to travel.”

Uplifting the travel industry

Williams says GOPASS is actively pursuing deals with the right partners, as well as direct agreements, to ensure the technology is readily available to TMCs, travel agencies, corporations and travellers worldwide.

van Schoor has spent most of his career both fascinated and frustrated by the travel industry. “A lot of the challenges faced a by travel agents faced 20 years ago are still around today. Many processes are inefficient, information is stored in different places and agents have to move between different systems to access them.”

He says the driving force behind Agentivity’s success is helping agents to operate more efficiently, and to unlock the value in their own transactional data. “We help them to save time, to prioritise their actions and use data to add more value for the customer which inevitably leads to more sales.”

It’s this same philosophy of maximising efficiency that makes GOPASS Global such a good fit for the company. He noted that the GOPASS technology would have a long lifespan given the myriad risk factors facing travellers. “It has the capacity to track and mitigate biosecurity risks beyond COVID so it will be a really useful solution for a long time to come.”

About GOPASS Global
GOPASS Global is a travel risk management platform that uses advanced analytics to help manage corporate travel duty of care in a COVID-impacted world. The platform provides an end-to-end view of all aspects of employees’ travel and their risk of exposure in the cycle of travel. By distilling the relevant facts from 35 data sources in near-real time, GOPASS Global creates an objective and quantifiable risk score that summarises the biosecurity risks associated with the customer’s itinerary, including the destination, routing, transit points, airline, aircraft type and even the cabin and seat.